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FAQs

NEW! KettleCharge
When does the KettleCharge begin to produce power?

Fill it with water, place it over a strong flame, and electricity generation will begin within minutes. You'll be able to tell by the battery LEDs located on the left hand side of the power handle. 

Does the water have to be boiling to produce power?

Nope. The thermoelectric generator is working on of a difference in temperature between your flame and the water, so bringing the water to boil is not necessary for electricity production to begin. In fact, the KettleCharge can still produce the full 10W even when water is at a full boil as the temperature of the water is still much lower than the flame.

Should I let the water boil off if I just want electricity?

We designed it so that when the water is boiling you can still generate 10W -- in fact, when you are starting with super cold water, the device may generate MORE than 10W in the beginning, but we wanted to make sure that we communicated a claim that was achievable with hot water since that's the purpose of a kettle. So, if you bring your water to a boil, you can keep it boiling for as long as you like (just don't go below the MIN FILL line) and generate 10W of continuous power.

Can I use it over an open flame or campfire?

No. The KettleCharge is to be used over concentrated, controlled flames only. NEVER use over an open fire.

How do you clean it?

The KettleCharge is designed for use with water only. If using the KettleCharge frequently and you would like to descale your kettle, bring the KettleCharge to a boil with water and the juice of one lemon.

For the outside of your KettleCharge, wipe down with a damp rag. Never submerge in water.

Can you charge the Power Handle via USB like the CampStove?

Yes, you can, but this is not required. You should do this only if the battery in your KettleCharge's handle has been fully discharged and you do not see any LED lights being activated even when you place over a heat source. Plug the double-sided USB cord (found with your CampStove) into the power handle and your computer and charge for 15 minutes max.

What happens if I leave it on heat without water inside?

Leaving the KettleCharge over a flame with no water will damage the product. We have a built in warning system to alert you to low water levels, so stay within earshot of the KettleCharge when in use. Always keep water above the MIN fill line to protect your KettleCharge.

What's the best way to produce electricity?

Fill the KettleCharge with cold water and place it over a strong concentrated flame. It's all about getting a strong heat transfer from your hot surface. Things like gas burners, backpacking stoves, or the BioLIte CampStove work excellently, while more dispersed surfaces like a hot plate or electric range work less well.

Most Popular FAQs
Common Shipping Qs

For Customer Support, please contact our Support Desk M-F from 9:30am-6:30pm Eastern Standard Time. The best and fastest way to reach us is via email at support@biolitestove.com. When possible, always include the order number associated with your inquiry. 

Please Note

  • Order submission schedule is based on Eastern Standard Time.
  • Shipping arrival dates may vary due to weather changes or unforeseen circumstances.
  • Orders must be submitted with correct shipping information to ensure delivery date.
  • Please allow 2-4 weeks for International deliveries, due to varied process times at the local customs office.

US-48 FREE Shipping:

  • Standard Ground Shipping does not include APO/FPO addresses, Alaska, or Hawaii

2-Day Shipping 

  • Not available for APO/FPO addresses and Hawaii and Alaska at this time

You will receive a tracking number via email as soon as your order ships. Please allow one business day for tracking information to become active.

How can I tell if my device is compatible?

Check out our Ask an Engineer video on compatibility as well as our growing database. If you have successfully charged a device, please email us at info@biolitestove.com so our list can grow.

So how does this all work? Why is there a battery in here?

The BioLite CampStove uses a small internal fan to create airflow, which, in conjunction with our uniquely designed fuel chamber, creates an ultra-efficient fire with highly improved combustion.

The heat generated by the fire is converted into electricity in our Power Module which automatically recharges the lithium ion starter battery which, much like a car, kickstarts the fan at the very beginning of your fire. Surplus electricity powers a USB outlet allowing you to charge small electronic devices.

See more under Starting Up/First Time Use

I’ve conditioned my starter battery and the blinking orange light has not gone solid – what’s wrong?

If you have charged your battery using a USB charging outlet for two to six hours, you can consider your battery successfully conditioned. If you are unable to connect the battery to a USB source, you can light a fire to condition the battery, however, it may take longer to charge a device.

See more under Tips & Troubleshooting Use

What will the BioLite CampStove charge and how quickly will it do it?

The CampStove is compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, MP3 players, LED flashlights, headlamps, and rechargeable battery packs, among other devices. Please note that not all manufacturer’s products may be included.

Charging times vary by device, as well as by the strength of the fire and other variables like outside temperature. For an Apple iPhone 4S (2G), 20 minutes of charging with a strong fire can provide you with 60 minutes of talk time.

It is recommended that you condition your battery before your first use for optimal performance.

See more under Running & Use

Why will the HI speed on my fan not turn on?

This is normal at the beginning of your fire. The HI setting on your fan will not turn on until a hotter fire has developed as the higher speed can blow out a weak flame.

If you have been running a large flamed fire for at least ten minutes and the HI setting will still not turn on, contact BioLite.

See more under Starting Up/First Time Use

My fire is smoking – what’s wrong?

Avoid damp/wet wood as this creates prime conditions for smoky fires. Same goes for leaves. If a twig bends instead of snaps, chances are it is from recent breakage and the internal moisture will create smoke as well.

Additionally, avoid blocking the jets in the stove and overcrowding the fuel chamber as these can prevent the fire from catching successfully.

See more under Running & Use

How do I re-fuel the stove when I’m cooking with it?

Carefully lift your pot or pan, and add dry fuel as needed.

During a full burn, the CampStove can boil one liter of water in as little as 4.5 minutes. While every fire will be different, hardwoods like maple, oak, or hickory will burn longer while softer woods like fir or pine will require more feeding.

See more under Running & Use

Can I use charcoal in my BioLite CampStove?

You can, but we do not recommend it as an ideal fuel source. Charcoal will glow like embers but will not promote complete combustion and you'll be left with a lot of leftover ash and mass at the end of your burn. If you are looking for a standby fuel to have on-hand, we recommend wood pellets or wood chips which you can find easily at your local home improvement store. 

However, for a quick tailgating hack, the CampStove is an awesome way to kickstart your charcoal for your grill.

How long does the CampStove and battery last?

The CampStove has a limited 1-year warranty, but is designed for years of use when maintained properly. When used regularly, the fire will charge the lithium ion battery for thousands of cycles of use – please contact BioLite if you think your battery needs to be changed beyond normal wear and tear.

See more under Care & Maintenance

How do I attach the Pot Adaptor?

To attach, place base of adaptor by side closest to Power Module. Press front firmly and snap into place for secure fit. Allow for stove to cool completely prior to removal.

Please note the adaptor is for pots 3.75-4.25 inches in diameter only - do not use adaptor for larger pots.

View Adaptor Instruction Video

Is the HomeStove available for purchase?

The HomeStove is currently not available for individual retail purchase.

Our HomeStove distribution is presently focused on developing markets. We are currently in our pilot year of large-scale commercial testing in India, Ghana, and Uganda.

We have heard the requests of our CampStove customers and we hope to make a model of HomeStove available for sale soon. If you'd like to receive updates on the HomeStove both here and abroad, please sign up for our Newsletter - this is where new products are announced before anywhere else.

I ordered my BioLite and it’s not here – when will it arrive?

One of our most popular questions to date! We have been overwhelmed by the positive response of our customers and we are currently working around the clock to fulfill all orders as quickly as possible.  As soon as your item is shipped, you will receive an email confirmation as well as a tracking number for your order.

Please note that all customer service resources are currently working to expedite the shipping process and individual emails concerning shipping dates will be responded to in a similar fashion to the answer above. If you have specific questions regarding your purchase such as credit card information, personal info changes, etc, please contact us at support@biolitestove.com

See more under Orders & Shipping

Do you ship internationally? What is the cost of the product and shipping?

Yes, we ship internationally. The price per stove is $129.00 USD + Shipping cost (the checkout page gives an estimate to your location). International shipping charges cover only what it costs us to get you your stove. Import fees may be charged by customs agents at the time of delivery (including import duties and local taxes, such as VAT). Check with your local customs office for details on import fees.

We are continually working to find the most affordable shipping methods available.

See more under Orders & Shipping

I have other questions that aren’t on here- where do I go?

We have lots of other FAQs in our expanded section (See right-hand bar) that can direct you to a variety of categories. We have answers for everything from how to properly clean a CampStove to how to share stories of your own with BioLite.

Please help us manage email volume by visiting the rest of our FAQ section before sending a message to the BioLite Support Team. if you have an inquiry that has not been addressed, we will be more than happy to answer.

NEW! BaseCamp
Is there a quick video I can watch?

Yes! Here's a quick demo video on basic startup and usage:

 

Do I need to condition the BaseCamp PowerPack by plugging it into a laptop like my CampStove?

No, this step is not necessary with the BaseCamp Stove. The battery within the Power Pack arrives half-charged so the fan will kick on automatically when burning. During your first fire, Please allow three lights to light up on the battery LED display before charging devices.

How do you start the fire in BaseCamp?

Ever started a small campfire? Then you’re off to a good start! We recommend using small pieces of kindling and some firestarters (included with BaseCamp) to get a nice flame going. Then, work your way up to bigger pieces of wood as your fire grows. 

Check out our demo video for further tips:

What kind of fuel can I use?

BaseCamp is designed to burn solid biomass only, like sticks, twigs, firewood, pinecones, wood chunks, etc. The BaseCamp is a fun and efficient way to cook with wood. Our unique technology allows you to use less wood while still maintaining a strong fire. Like any fire, a good fuel source is the key to starting it correctly so you want to make sure you have good dry fuel that is the right size in diameter (we recommend not going bigger than 1.5” in diameter).

Can I use charcoal in BaseCamp?

We don't recommend it. The BaseCamp is specifically optimized to burn wood. The forced draft fan-assisted combustion creates a really strong biomass fire with high temperatures. You can technically use charcoal but you'll be left with a lot of ash at the end of your fire. 

How fast will it charge my smartphone?

With a strong fire, 30 minutes of charging can provide 5 hours of talk time, 5 hours of video playback, or 20 hours of audio. 

Can I use the BaseCamp indoors?

No. It is strictly intended for outdoor use only. 

How do I clean around the BaseCamp's power pack?

You can use a damp rag to clean around the Power Pack. Do not attempt to detach it from the stove body. As with any electronic device, never pour water on it directly. 

If you are eager to keep your power pack in pristine condition, here's a tip from our CampStove users: cover the top in tin foil when in use! But never block the honeycomb front as this will obstruct airflow. 

Can I use it in the rain?

The BaseCamp is not waterproof.  Is designed to be protected in a light sprinkle, but is not intended for heavy rain. Exposure to water can damage the stove's electronics. 

How often should the BaseCamp be used to keep the battery in good condition?

We recommend firing up the BaseCamp every 4-6 months. If you are using the Stove to charge higher-wattage devices regularly (ie tablets, GoPros, etc) , make sure that you have a strong fire going so that the battery LEDs are fully lit on the dashboard.

The BaseCamp battery ready for thousands of cycles and designed to withstand the lifetime of the product.

Does BaseCamp work with non-BioLite products?

Yes! You can use the BaseCamp with your own cookware, kettles and devices. It is not limited to the BioLite Product family.  

KettlePot
Does the KettlePot attach to the CampStove?

The BioLite KettlePot is designed to sit on top of the CampStove with a stablizing center ring, but does not physically attach to the CampStove itself. This facilitates easy removal and re-fueling when necessary.

Can I use The KettlePot and Portable Grill at the same time?

We don't recommend it. While both the KettlePot and Portable Grill are designed to work with the BioLite CampStove, they must be used separately for optimal operation. If you try to use both at the same time on the CampStove, you may end up not providing enough heat to either device. 

Can the KettlePot be used on other stoves?

Yes. The KettlePot has been designed to work seamlessly with the BioLite CampStove, but it can be used with other stoves. Please assess the stability of your non-BioLite Stove before use. 

Portable Grill
How does the Portable Grill Work?

Sitting directly on top of the BioLite CampStove burn chamber, the Fuel Intake Lid from the BioLite Portable Grill allows you to directly feed the fire while continuing to cook your food. Close the lid and the flames are spread up through the grill body. The vortex flame of the CampStove creates three temperature zones (HI, MED, LO) satisfying any typical grilling need. You can see more about the component parts here.

Can the Portable Grill be used with other fires or heat sources?

No, the BioLite Portable Grill is intended for use with the BioLite CampStove only.

Improper usage can result in damage to the product or personal injury. (don't do it!)

Is it really portable? What is the size and weight?

Yes, it's portable! With the legs folded, the BioLite Portable Grill packs down to 3.5 inches tall by 12 inches wide and weighs only 1.9 pounds. Combined with the CampStove, that puts your whole system around 4 pounds - as a frame of reference, most tabletop grills weigh anywhere from 8-20 pounds on their own, not including the charcoal or propane you'd need to carry.

Where do drippings go if I'm cooking meat?

The BioLite Portable Grill is designed to sit directly in the CampStove Fuel Chamber - thanks to the sloped Grill Body, drippings run down and burn off in CampStove fire. As with any grill, please use caution when cooking fatty foods as these can result in flareups.

Can I put small pots and pans directly on top of the Grill?

No, the BioLite Portable Grill is designed to have only food placed directly on top of the grill. Pots and pans may cause damage to the grill.

My grill isn't shiny any more - is that normal?

It is absolutely normal for discoloration to occur after using the BioLite Portable Grill. This is due to exposing the materials to extreme heat differentials; it will not affect the performance of the grill at all. To minimize oxidation, always dry the Grill thoroughly after cleaning and keep the Plastic Cover on when not in use.

How do I clean the Portable Grill?

Grill body, Flame Spreader, and Grill Grate can be cleaned with warm soap and water. Dry immediately after cleaning. If necessary, use a scouring sponge for stubborn grease. Store in dry area and keep Plastic Travel Cover on when not in use.

CampStove Running & Use
What type of wood should I use when the fire’s hot?

When the fire is well-established, you can begin to add larger pieces of wood. Hardwoods (birch, maple, hickory, oak, etc.) will burn longer than softwoods.

How should I position the stove if it’s windy?

If it’s windy, position the stove so the flame is blowing over the stainless steel fuel chamber rather than in the direction of the plastic power module.

How well does the CampStove work in cold or damp environments?

The CampStove works very well in the cold, because the power generated is based on the heat difference between the flame temperature and the ambient air. The CampStove can be used in damp environments and light rain, but should not be used in heavy rain, to protect the electronics inside the power module.

How long does it take to boil? How can I simmer?

The time to boil will depend on the heat of the fire you’ve built. With a typical fire, 1 liter of water can reach a boil in less than 5 minutes.

To simmer, just let the fire burn down, and push the power button to set the fan speed to LO.

How do I add wood to the fire while I’m cooking?

Carefully lift your pot or pan, and add dry fuel as needed.

What type of cookware should I use?

Choose pots and pans that are no more than 10" inches in diameter and no more than 8 pounds when fully loaded. Any metal cookware (aluminum, stainless steel, titanium) will work with your CampStove.

How can I clean pots and pans used on the CampStove?

The CampStove is designed for clean combustion, but all woods burned in the stove will create some soot. Pitchy pine will create the most, and hardwoods like maple will create the least. The best way to minimize soot is to let the fire become well-established and hot before putting on a pot. Any soot on the pot can be wiped off with a moist rag.

To make cleaning up even easier, you can use the campfire trick of soaping up the bottoms of your pans. Use a bar of soap and a little water to get your hands soapy, and then smear them on the bottom of your pot or pan before cooking. As you cook, the bottom will turn black, but will rinse off easily under water when you’re done.

How long must the CampStove burn before charging a device?

On average, it may take 5-10 minutes before it’s ready to charge. It will take a little longer if you’ve recently been charging other devices, or if you haven’t properly conditioned the battery before your first use.

What kinds of devices can I charge with the CampStove?

The CampStove is compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, MP3 players, LED flashlights, headlamps, and rechargeable battery packs, among other devices. Please note that not all manufacturer’s products may be included.

How long will the CampStove take to charge my device? How long does it take to charge an iPhone?

Charging times vary by device, as well as by the strength of the fire and other variables like outside temperature. For an Apple iPhone 4S (2G), 20 minutes of charging with a strong fire can provide you with 60 minutes of talk time.

What are the CampStove’s basic specs?

Weight: 2.05 pounds/935 grams
Fire Power Output (peak): 3.4 kW [LO mode], 5.5 kW [HI mode]
USB Power Output: 2W @ 5V [max continunous], 4W @ 5V [peak]
Time to boil 1L water: Varies based on strength of fire. With strong fire, 4.5 minutes.

View full specs here.

CampStove Start Up and First Time Use
So how does this all work? Why is there a battery in here?

The BioLite CampStove uses a small internal fan to create air flow which in conjunction with our uniquely designed fuel chamber creates a highly efficient fire. The heat generated by the fire is converted into electricity in our Power Module- that electricity then a) recharges the lithium battery used to power the fan and b) is sent to the USB output to charge small devices.

Why will the HI speed on my fan not turn on?

This is normal at the beginning of your fire. The HI setting on your fan will not turn on until a hotter fire has developed as the higher speed can blow out a weak flame.

If you have been running a large flamed fire for at least ten minutes and the HI setting will still not turn on, contact BioLite.

How should I condition the battery before my first use of the CampStove?

Like a car, your BioLite CampStove contains a battery to aid in easy startup. Before first use, we recommended that you charge the battery with an external power source. Just use the double-ended USB cable included in your package to connect to a standard USB port on your laptop or a USB wall charger.

The light around the USB port will flash orange while charging. Charge your stove for 6 hours. The light on the power module may change to solid orange but your stove should be ready for initial use. If you cannot condition the battery via USB, you can light a fire in the chamber to condition the battery, but it may take longer before USB is available to charge a device.

If the stove is unused for more than six months, repeat these steps to ensure your stove’s battery is properly charged. See our instruction video or full instructions for more details.

What’s the best way to start a fire in the CampStove?

Watch our instruction video to see the CampStove in action. Just as in starting any fire, it’s important to use dry wood. If it’s recently been raining, you may want to carry a little dry wood with you to get the fire started. Loosely fill the CampStove with twigs, without blocking the jets on the side of the fuel chamber.
We recommend using firelighters, and we’ve included some inside your package. After putting some twigs in the stove, just light the firelighter on one end and let it start burning. Then place the firelighter carefully inside the fuel chamber.

If you don’t have firelighters, you can also get the fire started by placing small twig shavings, dry grass, or birch bark at the top of the stove after filling it with twigs. The smaller shavings can be lighted with a match, and will help ignite the twigs.

After lighting, wait 10 seconds, and then push the power button on the CampStove. This sets the fan to LO and starts the flow of oxygen, which will help your fire get started quickly. The fan will not operate at High Speed until the probe senses heat.

What’s the best type of wood or biomass to use in the CampStove?

It’s most important to choose wood that’s dry. Avoid wood that’s green or rotten, and use twigs that are dry enough that they snap cleanly. Twigs from hardwood trees, like oak or hickory, will burn hottest and cleanest. Softer woods like pine or fir will burn well, but the stove will require more feeding and will create more soot. We recommend avoiding leaves, as they can be smoky.

How do I use the LO and HI settings on the fan?

When starting the fire or coaxing the fire from embers, use the LO fan speed. The LO speed is also good to use when you’ve let the fire burn down for simmering. When the fire is hot enough, you’ll be able to use the HI speed. While the fan has the ability to greatly increase fire efficiency, the high setting can blow out a weak flame.

Maintenance & Care
How should I stop the fire?

Let the fire burn down to cold ash. Dig a small hole for the ashes, and pour water over them before covering with dirt.

How can I turn off the fan?

The power module will turn off automatically as the stove cools. To manually power off, hold the power button for three seconds. After manually turning the fan off, it may automatically turn back on if the stove is still hot. This protects the electronics inside the power module and ensures that embers burn down to ash.

When can I pack the power module inside the stove chamber?

Wait until the fuel chamber is cool before storing the power module inside. This is necessary to protect the plastic from heat.

How should I clean the power module and fuel chamber?

Power module: Remove the orange plastic power module from the fuel chamber and wipe it down with a damp cloth with soap and water. DO NOT submerge the power module in water or get it excessively wet.

Fuel chamber: Wipe out with a nylon brush as needed. The pot stand at the top of the fuel chamber can be wiped off with a damp cloth and dried well. The fuel chamber can also be washed in a dishwasher. Dry very thoroughly.

Where should I store the CampStove?

Store your CampStove in a cool, dry location, avoiding excessive heat. Keep out of the reach of children. If the CampStove goes unused for more than four months, we stongly recommend re-conditioning your starter battery by plugging it into your computer for 2-6 hours using the yellow USB cord provided in your box.

Is the stove repairable?

The CampStove is designed for easy maintenance and care. Please contact support@biolitestove.com for any specific maintenance or repair needs.

Can I order replacement parts for my CampStove?

No, we do not offer separate component parts at this time. If you are having any issues with your BioLite products, please contact us at support@biolitestove.com. If you are within your warranty window you may be eiligible for a full product replacement.

Tips & Troubleshooting
Tips for a good fire

1. Use dry fuel whenever possible.
2. For hottest and most efficient fire, make sure that there is space between the pieces of wood, the holes on the side of the Fuel Chamber are not blocked, and all wood is entirely inside Fuel Chamber.
3. To avoid excessive smoking, use small twigs to restart a fire from embers.

I’m at a site where I am not allowed to collect found biomass – what should I use for fuel?

Wood pellets are a good fuel option when you are unable to gather biomass at your location.
Never put liquid fuel in the BioLite CampStove.

I’ve conditioned my battery and the blinking orange light has not gone solid – what’s wrong?

If you have charged your battery using a USB charging outlet for up to six hours, you can consider your battery successfully conditioned. If you are unable to connect the battery to a USB source, you can light a fire to condition the battery, however, it may take longer to charge a device.

My USB is not charging (orange bar light)

1. Insufficient fire. Solution: Add more fuel to fire.
2. Battery not charged. Solution: Add more fuel to fire to charge battery.

My USB is not charging but the bar light is green

1. Check cable connection. Unplug cable on both ends and try again.
2. Unplug cable on both ends. Hold power button for 3 seconds and wait for the Power Module to automatically turn back on. When charging capability restores, replug cable.
3. If problem persists, contact BioLite.

My Fan is not running when button pressed (if flashing light)

Charge battery by plugging Power Module USB connection to computer.
If there is no flashing light, please contact BioLite

Orders & Shipping
Shipping Information to Canada

We have recently opened a warehouse in Canada to lower the cost of import fees, duties and taxes. This has also allowed us to offer free shipping for orders over $75.00*

*There is an Over Size Shipping Fee ($20 per Unit for US and Canada) for BaseCamp 

Back to shopping cart

What is the warranty for the BioLite CampStove?

BioLite has a 1-year limited warranty. Please see instructions for making a warranty claim here.

What is BioLite's refund policy?

BioLite has a 30-day refund policy for new, unused CampStoves. This is valid only for purchases made through biolitestove.com Please visit our refund policy for instructions on making your return. For purchases made at authorized retailers, check with your local store for their policies.

I ordered my BioLite and it’s not here – when will it arrive?

One of our most popular questions to date! We have been overwhelmed by the positive response of our customers and we are currently working around the clock to fulfill all orders as quickly as possible.  As soon as your item is shipped, you will receive an email confirmation as well as a tracking number for your order.

Please note that all customer service resources are currently working to expedite the shipping process and individual emails concerning shipping dates will be responded to in a similar fashion to the answer above. If you have specific questions regarding your purchase such as credit card information, personal info changes, etc, please contact us at support@biolitestove.com

Do you ship internationally? What is the cost of the product and shipping?

Yes, we ship internationally. The price per CampStove is $129.95 USD and Grill is $59.95 USD plus Shipping costs (the checkout page gives an estimate to your location) and taxes and duties. International shipping charges cover only what it costs us to deliver your stove. Import fees may be charged by customs agents at the time of delivery (including import duties and local taxes, such as VAT). Check with your local customs office for details on import fees.

What countries do you ship to?

Aland Island – Argentina – Australia – Austria – Bahamas – Bahrain – Belgium – Brazil – Canada – Channel Islands – Chile – China – Colombia – Costa Rica – Czech Republic – Denmark – Dominican Republic – Ecuador – Egypt – El Salvador – England – Finland – France – Germany – Greece – Guatemala – Guernsey – Holland – Holy See (Vatican City State) – Honduras – Hong Kong – India – Ireland – Israel – Italy – Japan – Korea, Republic of – Kuwait – Lichtenstein – Luxembourg – Macau – Mexico – Monaco – Netherlands – New Zealand – Nicaragua – Northern Ireland – Norway – Oman – Panama – Peru – Poland – Portugal – Puerto Rico – Qatar – San Marino – Saudi Arabia – Scotland – Slovenia – Spain – Sweden – Switzerland – Taiwan – Turkey – United Arab Emirates – United Kingdom – United States – Venezuela – Wales

If you do not see your country on this list, we currently do not ship there at this time. Please note we are continually working to find ways to bring our CampStove to more destinations around the world.

HomeStove
When will the HomeStove be available for purchase?

The HomeStove is currently not available for individual retail purchase.

Our HomeStove distribution is presently focused on developing markets. We are currently in our pilot year of large-scale commercial testing in India, Ghana, and Uganda.

We have heard the requests of our CampStove customers and we hope to make a model of HomeStove available for sale soon. If you'd like to receive updates on the HomeStove both here and abroad, please sign up for our Newsletter - this is where new products are announced before anywhere else.

How do the HomeStove and CampStove divisions work together?

Our CampStove and HomeStove are united by the same thermoelectric technology used in both models. Our product engineers work on both lines and are dedicated to bringing you the best experience possible. Currently the sales of our CampStove division help us do the work we do with HomeStove in developing communities. So if you’re a CampStove user, you can know that you’re helping contribute to clean energy solutions around the world.

Can I donate a HomeStove?

First off, thank you for your interest in BioLite and for supporting our continued mission to bring Energy Everywhere.

We are pleased to report that all of our HomeStoves have been allocated through 2014 via carefully developed partnerships in India, Ghana, and Uganda. HomeStoves are not available for donations at this time.

However, your purchase of a BioLite CampStove has a bigger impact than you may realize. It helps us fund the initial start-up costs to build and grow the HomeStove network in developing markets where clean, affordable, and sustainable cooking is needed most.

I'd like to become a HomeStove Partner. What steps do I take?

BioLite is currently conducting large-scale commercial trials for the HomeStove with predetermined partners in India and Sub-Saharan Africa. At this time we are not looking to retail the HomeStove or partner with additional organizations outside of these commitments, but we will be seeking future partners in the coming years as we scale our distribution in 2014 and beyond.

If you or your organization would be interested in partnering with us in the future, please take a moment to fill out this brief partner form so that we can include you in our database and update you in the months ahead.  

For smaller distributors and program partners, we would still love to hear from you as we look to scale further in the coming years. Please fill out the above survey so that we can include you in our growing partnership database.

*Please Note* For Outdoor Recreational and Emergency Supply distributors interested in the HomeStove, BioLite has announced the upcoming release of the BaseCamp Stove and Grill. Please contact us at sales@biolitestove.com for more information.

BioLite eGifts and Wishlist
How do I order a BioLite eGift?

Ordering a BioLite eGift is a quick and easy way to send an awesome present right to your friend or families' inbox.

1) Go to the eGift page at the BioLite Shop

2) Enter Sender and Recipient information

3) Select the amount you'd like to purchase for the eGift and add to cart

4) At checkout, enter your billing address and check the box for Same as Billing/eGift purchase 

The eGift card will be sent to the email address you entered for recipient information within 24 hours of purchase!

How do I redeem my BioLite eGift?

Add item(s) you'd like to purchase to cart and enter your eGift code (received in your original delivery email) during checkout

The amount will be applied to the total amount of your purchase.

How can I check the balance on my eGift?

Checking your eGift balance is easy!

1) Click My Account to log in and scroll down to the Gift Certificate section

2) Enter your eGift code, received in your email

3) Enter your verification code and click "go" - that's it!

Note, eGift cards are valid only at the BioLite Shop

How do I create and share a BioLite Wishlist?

The BioLite Wishlist is a great way to drop a hint (or two) to friends and family about what you really want.

1) Sign into your BioLite Account (if you don't have one, it's quick and easy to set up)

2) Choose an item in the shop and click "Add to Wish List"

3) Change List Visbility from "private" to "public" and hit "save"

4) Share easily via social media or send an email at the click of a button

 

Please note

- The email addresses you enter to share your wishlist will only be used to send your message

- It can take up to 15 minutes for a Wish List to become searchable.

Miscellaneous Questions
How did BioLite start?

BioLite started back in 2006 as a side project for founders Alec Drummond and Jonathan Cedar who were inspired to find a better way to design a CampStove.

What is the name of the technology you use?

Thermoelectric. Our stoves convert heat to electricity that powers a fan to make the fire ultra-efficient. Surplus electricity can be used to charge small electronics like mobile phones and LED lights.

I have a BioLite story to share – where do I send it?

Awesome! We’d love to see it. Please email us photos, links to video, recipes, etc. at stories@biolitestove.com. Don’t forget to give us the location and date (month, year) of where you were!

I want to work at BioLite

We’re always looking for smart people. Check out our jobs page for more information.

I’m not a camper, why would I want a CampStove?

BioLite is more than just camping – beyond the additions of tailgating or a portable bonfire, we’re also a great resource for preparedness. With BioLite, you can stay charged when power lines are down or purify water in a snap.

Is BioLite public? Can I purchase stock in the company?

BioLite is a privately held company. You cannot purchase stock at this time. (But thanks for asking!)